They arrived on time (7am), and finished the job before the store opened. They did an excellent work to replace the dipping cabinet. Highly recommend!
Baskin Robbins San Jose
I would like to formally give a survey for your staff. For the past few months, I have been calling your company for emergency repair for in room A/C units, dishwashers at the restaurant, ice machine and refrigerator. All concerns and issues that we had was resolved in a timely manner. Your staff are very professional, they go above and beyond their call of duty by giving detail information to my maintenance department to understand. But the most impressive of all is your personal follow up that you always do, to make sure that our service request was resolved accordingly. Thank you and kudos to you and your team for the job well done.
In the Bay Area it is hard to find a company that you can not only trust to get your job done, but do it in the most economical way. In my dealings with R & R, they deliver both. I have found them to be honest, while helping to stay within my budget. Being a non-profit, they understand our limitations and help to work within the parameters we have. Matthew especially takes the time to walk through different options to make sure we are making the most effective decision. The technicians are always helpful. They make sure all work is done in a timely manner. Highly recommend them.
We were so happy that we had our custom refrigerator installed by R and R when 10 years later it needed service. Other refrigerator repair companies wouldn’t/couldn’t look at it! The quality of the work was excellent and we appreciated how we were treated so well! Thanks again, Matt!
This team of Refrigeration Technicians is second to none! They know their business and equipment. Bradley gets it done! We recently had a freezer converted to a refrigerator. Bradley expertly and efficiently made the the conversion. Jorge has been doing our preventive maintenance. He has kept our equipment running like a song! Thanks guys!
We have been very happy with and would highly recommend calling R&R for your HVAC or Refrigeration needs. R&R is recommended for new equipment installations as they do good work on time and at the price agreed to.
R&R Refrigeration provides our customers with exceptionally well customer service. Repair times and all needs are communicated in a timely matter. If it is not something that can be done, we are told before work is done. From that point on as a team, we explore the most effective options to make sure the customer is taken care of.
A Commercial Foodservice Repair, Inc. Company
Staff is always friendly, helpful and responsive. Our experience with Brad is that we trust him implicitly and know he will get the job done.
Nothing Bundt Cakes
We have worked with R&R on several chiller start-ups and service calls. They were are always responsive and able to get the equipment operating quickly. I would highly recommend them
R&R is great. We're a small local business and when we needed help with our refrigeration, R&R is there. They even fight for you for warranties that exist for your equipment. Mary is very hospitable and helps you as best as she can. Great work with technicians; they're friendly and try to resolve because they know we're working hard with our customers.
I've used R&R several times for HVAC and walk-in cooler repairs. They were prompt, professional, and provided fair pricing. They are there for me when I need them and will continue to use them for all my refrigeration repair needs going forward.
R&R has been our go-to for all our HVAC needs. Always prompt and professional. I appreciate the skill and knowledge of their technicians. Office staff and management are always willing to assist, in particular, Daisy is FANTASTIC!! Thank you R&R for all you have done here!!
R&R Refrigeration has been a great support to our facility. They've helped team up with our in-house group to troubleshoot HVAC units that don't want to run. R&R is able to source those hard-to-find parts for older HVAC systems. Their staff is courteous and knowledgeable. They're flexible on schedule and provide service to all their customers well. Thank you for your support.
We are really happy with the work that R&R has done on our HVAC systems. I am a commercial property manager and usually dread having to try new vendors. This wasn't the case for R&R. Mary, the scheduler, is very attentive and easy to get in touch with. She was able to schedule site visits to 3 of our commercial buildings (office and industrial) within a day of scheduling. They have great prices if you make them a preferred vendor and their tech's (we worked with Sopio and Mike) are very knowledgeable. Great team!