Contact Us

Phone

Toll-Free: (800) 742-2456
Local: (408) 297-0383


Fax: (408) 453-5853

Address

R&R Refrigeration and Air Conditioning
1775 Monterey Rd. #66A
San Jose, CA 95112

Hours

Regular Office Hours:
8:00 AM – 5:00 PM, Monday – Friday


Emergency Business Hours : 24/7/365

Contact Form



Three Levels of Response

Emergency Service

Emergency Service is defined as a major failure of your HVAC or Refrigeration systems. The system is unable to function in a way that needs immediate attention. We offer a 24/7 call service and can be on site in most emergency service requests within a 4-hour window. Our goal is to get your system operating efficiently enough to keep your business needs running until a complete repair can be made. Emergency service is available 24 hours a day, 7 days a week, 365 days a year.

Routine Service

Routine Service is defined as all unplanned repair service other than Emergency Service. Routine Service requests are generally answered within a same day or 24-hour period. These types are calls for systems that are functioning, but not at optimum levels. An example would be: water leaking from unit or unit is out of temperature but is not critical to business needs. Our goal is to be at your site the same day or next and have you up and running upon our departure.

Planned Maintenance Service

R&R Refrigeration and Air Conditioning, Inc., provides a Planned Maintenance Service program to its customers at competitive rates. R&R gives customers who have a Planned Maintenance Program a preferred pricing rate. These contracts are based on a bi-annual, tri-annual, or quarterly basis which involves our service team visiting your site and performing a thorough inspection of your equipment. Depending on your Refrigeration/HVAC needs, R&R will make recommendations for how frequent your equipment should be inspected. In addition, our expert technicians will do full write-ups on any additional equipment malfunctions that they find. This is so you, or your team, can make informed decisions relating to the care of your equipment. The biggest reason for having a Planned Maintenance Program is to catch small issues and rectify them before they become large unexpected problems.