Ice Machine Repair, Installation & Service


Due to business needs, ice machines are in operation more often than not and have the most moving parts of any refrigeration system.

R&R’s skilled team members are ready to get your equipment back to peak performance when you need us. Our technicians are factory trained and authorized and attend yearly classes to insure that they are up to date on the fast changing industry. We are factory trained on Ice-O-Matic, Hoshizaki, Scotsman, Manitowoc, and Vogt.

Troubleshooting Tips:
  • Check if the unit has been placed mistakenly into a clean mode.
  • Has the unit been unplugged?
  • Has the water supply been turned off to the unit?

Ice Machine Maintenance


These programs are a good way to keep an eye on your equipment when you are too busy. We recommend that you service your ice machines at least twice a year, one being a deep clean or chemical clean.

Chemical Cleans Will:

  • Rid your ice machines & bins of calcium and sediment build up.
  • Improve water flow, which helps conserve overall water use.
  • Increase ice production and eliminate ice discoloration.
  • Improve the flavor and clarity of the ice you provide to the end user.
Filtration Systems

Adding a filtration system can keep costs down and your equipment running longer. R&R can install water filtration systems for your existing or new ice machine. Most filters only need to be changed twice a year, but that all depends on water quality. If you are in an area that has poor water quality, there are options to help reduce your costs and save your water filters and machines. Pre-filters are a low cost effective way of protecting your water filtration system. They will take the major blunt of abuse prior to hitting your main filters and can be changed at a fraction of the cost.

Ice Machine Installation

ice machine installation

Ice Machine Installation

R&R does not only service ice machines. We provide a full installation – from estimating to installation and removal of an existing machine. R&R has been in the business since 1958 and our expertise in fit and finish will meet your expectations.

Ice Machines We Work On

hoshizaki ice makers
manitowoc ice machines
ice o matic ice machines
scotsman ice makers
vogt ice machines
follett ice machines

We Serve Businesses of All Sizes and Types

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Grocery & Food Service

   Markets & Grocery Stores
  Cafes & Restaurants
   Convenience Stores
   Commercial Kitchens

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Schools, Colleges & Universities

   Classrooms & Offices
   Gyms, Auditoriums & Lecture Halls
   Food Service

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Hospitals & Healthcare

   Rooms & Offices
   Common Areas
   Food Service
  Filtration & Ventilation

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Science & Technology

   Cryogenic Refirgeration
  Clean Rooms
   Data Centers
   Labs, Workshops and R&D

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Office Buildings

   Rooms & Offices
   Common Areas
   Food Service

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   Kitchens & Foodservice
   Rooms & Offices
   Auditoriums & Ballrooms

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Industrial & Specialty

   Power Plants
   Transportation Refrigeration

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Agriculture & Greenhouses

 Temperature & Humidity Control
 Ventilation Control
   HVAC & Refrigeration

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Wine Industry

   Storage & Cellaring
   Specialty Refrigeration

Three Levels of Response

Emergency Service

Emergency Service is defined as a major failure of your HVAC or Refrigeration systems. The system is unable to function in a way that needs immediate attention. We offer a 24/7 call service and can be on site in most emergency service requests within a 4-hour window. Our goal is to get your system operating efficiently enough to keep your business needs running until a complete repair can be made. Emergency service is available 24 hours a day, 7 days a week, 365 days a year.

Routine Service

Routine Service is defined as all unplanned repair service other than Emergency Service. Routine Service requests are generally answered within a same day or 24-hour period. These types are calls for systems that are functioning, but not at optimum levels. An example would be: water leaking from unit or unit is out of temperature but is not critical to business needs. Our goal is to be at your site the same day or next and have you up and running upon our departure.

Planned Maintenance Service

R&R Refrigeration and Air Conditioning, Inc., provides a Planned Maintenance Service program to its customers at competitive rates. R&R gives customers who have a Planned Maintenance Program a preferred pricing rate. These contracts are based on a bi-annual, tri-annual, or quarterly basis which involves our service team visiting your site and performing a thorough inspection of your equipment. Depending on your Refrigeration/HVAC needs, R&R will make recommendations for how frequent your equipment should be inspected. In addition, our expert technicians will do full write-ups on any additional equipment malfunctions that they find. This is so you, or your team, can make informed decisions relating to the care of your equipment. The biggest reason for having a Planned Maintenance Program is to catch small issues and rectify them before they become large unexpected problems.

Our Expertise

Keeping your equipment in excellent running condition not only protects your investment, but also maintains your system performance. R&R Refrigeration offers Maintenance and Repair services for the full spectrum of comfort and process systems. And because we service the Greater San Francisco Bay Area from Marin to Monterey, we are everywhere you need us to be. Our technicians are capable of providing an in-depth evaluation of your HVAC and Refrigeration equipment, your maintenance requirements and your operating strategies.

Then, if needed, we can service, retrofit or replace equipment in order to improve and enhance your systems. Our analysis and feedback can help you make strategic management decisions, avoid unexpected equipment downtime and ensure your system is always operating as efficiently as possible. All of this helps you, our client, achieve bottom-line savings.

At R&R Refrigeration, our team of skilled technicians are on call 24/7/365! We start up, service and repair all brands of HVAC and Refrigeration equipment, and we have built a stellar reputation for doing it right the first time. Whether you’re interested in regular HVAC/R maintenance, equipment upgrades or refurbishment, or a complete energy-saving Heating, Ventilation, Air Conditioning, Heating, or Refrigeration system replacement, we can help.

Despite our name, R&R Refrigeration and Air Conditioning’s expertise extends far beyond commercial and industrial cooling products. We have the resources to service your entire facility from chillers to small rooftop units, cooling towers, pumps, boilers and control systems, just to name a few – and we service all brands.

best hvac and refrigeration services in the bay area

We’re Experts in Ice Machine Services

HVAC & Refrigeration Service Contracts

HVAC & Refrigeration System Optimization

Emergency Service, Repairs & Parts

Building Controls & Variable Speed Drives

Equipment Overhauls & Upgrades

Industrial Ice Makers

Custom Fabrication

Chiller Replacements

Dry Ice Makers

Remote Monitoring

Predictive Maintenance Analysis

Ice Makers for Foodservice

Refrigerant Management

Refrigerant Conversions




Service & Contact Info

R&R Refrigeration and Air Conditioning, Inc.


1775 Monterey Rd. #66A
San Jose, CA 95112


Local: (408) 297-0383
Toll-Free: (800) 742-2456

   Regular Office Hours

8:00 AM- 5:00 PM: Monday – Friday

   Emergency Business Hours


 Tap to Call – Toll Free

   Service Area Information

R&R Refrigeration is a mechanical contractor that provides complete environmental technology solutions for the full spectrum of HVAC & Refrigeration service and construction needs.

We serve all communities in the greater San Francisco Bay Area and beyond, including the Peninsula, South Bay, East Bay, Santa Cruz, the City, and Monterey/Carmel/Salinas.

Major cities include San Jose, San Francisco, Oakland, Santa Cruz, Salinas and everything in between.

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